Information We Collect
We collect personal information when you make a booking, request our services, or subscribe to our newsletter. This information may include:
Name
Email address
Phone number
Payment details
Travel preferences
Other relevant data required for providing our services
How We Use Your Information
The information we collect is used to:
Provide concierge services, travel planning, and hospitality management
Communicate with you regarding your bookings and requests
Improve our services and website
Send promotional emails, if you have opted in to receive them
Data Protection
We use appropriate security measures to safeguard your personal information against unauthorized access, alteration, or disclosure. However, please note that no method of internet transmission is completely secure, and we cannot guarantee the absolute security of your data.
Opt-Out Instructions
If you wish to opt out of receiving promotional emails or communications from Estelle Holiday, you can do so at any time by:
Clicking the “unsubscribe” link included in our promotional emails.
Contacting us directly at [email protected] with your opt-out request.
Sharing Your Information
We do not sell, rent, or lease your personal information to third parties. However, we may share your information with trusted partners or service providers who assist us in delivering our services, such as payment processors and travel partners. These third parties are obligated to protect your data and use it only for the purpose of providing services to you.
International Operations
Estelle Holiday operates globally, and your personal information may be transferred to, stored, and processed in countries outside of your own, where privacy laws may differ from those in your country of residence. By using our services, you consent to the transfer of your data to these jurisdictions.
Your Rights
You have the right to access, update, or delete the personal information we hold about you. To exercise these rights or if you have any questions regarding our privacy practices, please contact us at [email protected].
Changes to This Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons.
Contact Us
If you have any questions or concerns about this Privacy Policy, please contact us at:
Estelle Holiday
Email: [email protected]